Every piece is made to order, so production typically takes 7–14 days depending on the design and current queue. Once ready, delivery within Pakistan takes another 2–4 working days. For larger or custom pieces, timelines may extend — we'll always confirm with you at the time of order.

Since each piece is handcrafted specifically for you using premium imported yarn, we begin production only after payment is confirmed. This ensures your order is reserved, your chosen yarn is sourced, and your piece is made with full attention — not pulled from existing stock.

Yes, we love custom orders. Reach out to us on WhatsApp or Instagram with your idea, reference images, or color preferences, and we'll let you know what's possible, the timeline, and the final price before you commit.

Spot clean gently with a damp cloth and mild detergent. Do not machine wash, wring, or soak — metallic yarn is delicate and prolonged moisture can affect the finish. Store your bag stuffed lightly with tissue or a soft cloth to help it hold its shape. With care, your piece will last for years.

Currently we ship within Pakistan only. International shipping may be available for select pieces on request — please message us directly to discuss options and costs.

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.